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Improving Customers' Experiences

Client:

Airbus

Everything Airbus does is designed to improve customer experiences.

Both Airbus Corporate Jets and Airbus Corporate Helicopters (ACJ and ACH) offer an exclusive ownership experience. Blending unparalleled levels of comfort and space with innovations that enhance the lifestyle experience and provide real economic and practical benefits.

We created an environment that encompassed this ethos, with subtle and elegant customer touchpoints to bring to life both aspirational qualities and rational benefits of the brand and its aircraft. This included touch screen displays, floor projections, directional sound experiences and GIF-photography opportunities.

Guests were welcomed into the space with daily presentations while select visitors were able to take in the luxurious side of the brand through the VIP lounge environment.

With hundreds of customers, partners and VIPs hosted during the three-day event, Airbus exceed its event objectives and delivered a highly publicised, successful experience – with over 255 direct email sign-ups from the GIF-photo opportunity alone.

“Thank you for everything. Without you EBACE would not have been a success…”

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